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Jobber is a capable field-service platform used across many home service trades. ShineCRM is built only for exterior cleaning, and it goes deeper where washing businesses live: interactive quotes, recurring plans, and follow-up that runs itself. Every competitor fact below is sourced from Jobber's own pricing page and help docs.
Both products handle estimates, scheduling, invoicing, and customer communication. The differences show up in the details that decide whether a quote closes: whether your customer can build their own quote, whether discounts fire automatically off what they pick, whether recurring work has a real system, and how much of the product sits behind higher tiers and add-ons.
| Capability | ShineCRM | Jobber |
|---|---|---|
| Built for | Exterior cleaning only (8 verticals) | Broad home and field service trades |
| Options your customer can toggle on a quote | Available in ShineCRM. Customers toggle optional add-ons and watch the total recompute live before signing. | Optional line items exist, gated to the Grow plan ($149/month billed annually) and up. 1 2 |
| One-time and recurring prices on the same line | A line can offer several frequencies (one-time, quarterly, annual, and more), each with its own price. The customer picks. | Not shown in Jobber's quote documentation. Frequency is set when the job is created, not offered as priced choices on the quote. 1 |
| Good / Better / Best packages | Packaged estimates with up to three named tiers are available on web and mobile. | Quote Options is in beta: web-only and, per their help article, not reflected on quote PDFs. 3 |
| Discounts that fire automatically | Discount rules trigger off what the customer selects (a line added, a frequency chosen) and recompute live on the quote. | Jobber's discount documentation describes manual, whole-document discounts (a dollar amount or percentage). 4 |
| Tax rates per line item | Each line carries its own tax rates; totals are computed per line after discounts. | One tax rate (or combined group) per quote or invoice, with a per-line exempt checkbox. 5 |
| Recurring service plans | Plans with their own pricing and schedule. Pause, skip, reschedule, and revise terms with effective-dated versions. | Recurring jobs with per-visit or fixed-price billing and automatic card charging. No dedicated membership or maintenance-plan product appears on their pricing or feature pages. 6 7 |
| AI | Suds AI drafts follow-ups on business events and, only where you opt in per automation, sends them, with a second supervisor AI reviewing every auto-send. | Jobber AI chat and voice assistant on all plans, plus an AI Receptionist add-on ($29/month including 30 conversations; unlimited on Plus) that answers calls and texts. 2 8 |
| Two-way texting | Starter, Pro, and Max include a business number with a published monthly SMS allowance. | Available only on the Grow plan and up. 9 |
| Business-line calling | Starter, Pro, and Max include in-app calling, opt-in recording, transcripts, and AI summaries with published monthly minute allowances. | No built-in operator softphone appears in Jobber's published features; their AI Receptionist answers inbound calls. 8 |
| Automated review requests | Starter, Pro, and Max include the rule-driven review pipeline. | A paid add-on: Reviews at $39/month or the Marketing Suite at $79/month, included only on Plus. 2 10 |
| Users | Free includes up to 3 users. Starter, Pro, and Max include unlimited users. | One user on Core, Connect, and Grow; five on Plus; extra users $29/month each. 2 |
| Card processing | Your own Stripe account for online payments. Paid plans add Square Tap to Pay in person and zero ShineCRM markup, making Stripe card payments 0.4% cheaper than on Free. | Jobber Payments: 2.9% + 30¢ per card transaction (2.7% + 30¢ tap-to-pay, 1% ACH). 2 |
Jobber facts are drawn from their official pricing page and help documentation as of July 2026, linked in the numbered sources below. Their product changes; always confirm current details on their site.
Pricing
ShineCRM
Free for the essentials. Paid plans start at $69.99/month with unlimited contacts and users. Connect your own Stripe account for online payments. Paid plans add Square Tap to Pay in person and zero ShineCRM markup on payment processing. Only the Free plan carries a 0.4% ShineCRM fee on Stripe card payments, so a paid plan processes those Stripe payments 0.4% cheaper than Free.
Jobber
Four plans, per month billed annually: Core $29, Connect $99, Grow $149, Plus $399 (month-to-month is higher: $49 to $499). Each plan below Plus includes one user; extra users are $29/month. Optional line items, quote images, and two-way texting start at Grow. Marketing Suite ($79/month), AI Receptionist ($29/month), and Pipeline ($49/month) are add-ons, included on Plus.
Priced for a crew that wants customer-toggleable quote options, two-way texting, and automated review requests, using each product's published rates, billed annually, as of July 2026.
ShineCRM
$69.99/month
Jobber
about $304/month
Jobber figures from getjobber.com/pricing, July 2026. Your mix may differ; check their page for current rates.
ShineCRM serves eight exterior cleaning verticals. See all industries →
Frequently asked
If you run an exterior cleaning business and price by the square foot, pane, or linear foot, ShineCRM ships those units in the service library instead of generic line items. Quotes let the customer toggle add-ons and pick a frequency with the price recomputing live, and Suds AI chases the follow-ups you never get to.
ShineCRM is narrower on purpose. It is built for exterior cleaning, not every home service trade. Jobber covers a wider set of industries and includes things ShineCRM does not prioritize, like GPS fleet tracking add-ons and a large integration marketplace. Compare the rows above against what your business actually uses day to day.
Jobber's AI centers on answering (an AI Receptionist add-on for calls and texts) and an assistant you ask questions. Suds AI works the other direction: it watches your pipeline (estimates going quiet, jobs finishing without a review ask, regulars overdue) and drafts the outreach itself. It only sends where you have opted in, per automation type, and a second supervisor AI reviews every auto-send first.
Import your contacts via CSV and rebuild your service library from the pricing models you already use. Most operators start on Free with real upcoming jobs before moving historical data.
Yes. ShineCRM supports CSV contact import. Map columns on upload and your customers land in the CRM ready for estimates and scheduling.
No. Free has no time limit. Upgrade only when you need a business number, messaging, AI, or other paid-plan features and allowances.
Sources
Verified July 2026. If anything here is out of date, tell us and we will fix it.
Start on Free. Per-pane, per-square-foot, and tiered pricing are ready on day one.
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